Kyle Homstead March 7, 2013, 3:16 pm I applaud your sentiment and agree that the popular premise is “conceptually restrictive”. To your point about using technology as a framework for human interactions: My hope is that we can harness today’s abundance of communication tools to reconstitute the interpersonal connection between patients and providers; getting back to the fundamental value proposition in which trust, accountability, and empathetic fidelity engender health, wellness, and better outcomes. It’s a simple lever that extends this pivotal relationship beyond the confines of the exam room and out into the contexts of home, family, and community. I believe that the patient-provider relationship is the most powerful fulcrum for empowerment. In a recent article, I described this as the “Welby Fulcrum” (see my blog on the HealthLens.org website).