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With patient engagement tools expected to play a significant role in completing stage 3 of meaningful use compliance, GetWellNetwork is boosting its patient engagement platform beyond the hospital's walls and onto mobile devices.
The Bethesda, Md.-based company, which last year launched its GetWell@Home solution to extend its hospital-based platform to the home, has announced a partnership to incorporate GetWell@Home into MEDSEEK's certified enterprise patient portal. This integration is designed to enable patients to access educational content and other resources via mobile devices both before and after a planned healthcare appointment.
"Our relationship with MEDSEEK is groundbreaking in its ability to further empower patients and their families with ready access to the health information they need to prepare for their hospital stay and manage their care once back at home," said Michael O'Neil, GetWellNetwork's founder and CEO, in a recent press release announcing the collaboration. "There's a natural alignment between MEDSEEK and GetWellNetwork, and our shared goals of engaging and educating patients and providing a comprehensive interactive experience across the care continuum has far-reaching effects for patients and the families caring for them."
GetWellNetwork launched GetWell@Home in 2011 with the goal of providing the patient with 24-hour access to patient care resources, both before and after a planned hospital stay. Used in tandem with the company's hospital-facing solution, the platform is designed to enable patients and providers to communicate and share information that would help the patient improve his or her hospital stay, improve care quality and outcomes and reduce the chances of readmission. Company officials say the platform can also be used to promote health and wellness and help those with chronic conditions better manage their healthcare at home.
“As healthcare providers take on accountability and risk across the care continuum, we are moving our patient engagement solutions well beyond the hospital walls to improve outcomes," O'Neil said in a video released earlier this month. "It’s a dynamic time for our growing GetWellNetwork community, and we are confident of the profound impact we will have on healthcare delivery for years to come.”
By partnering with Birmingham, Ala.-based MEDSEEK, which has a client base of more than 200 customers representing more than 1,000 hospitals, officials of both companies say the care coordination platform can be extended to more outlets, such as personal devices. MEDSEEK officials also point out that the company uses predictive analytics technology to help hospitals better tailor their relationships with patients.
"Every day, we wake up thinking about the patient," said MEDSEEK CEO Peter Kuhn in the press release. He said the company is "committed to actively engaging patients by equipping them with the information and interactive tools to manage their care and adopt healthcare behaviors."
Company officials have long argued that patients must be engaged and equipped with the tools to manage their own healthcare in order for healthcare reform strategies – including meaningful use, accountable care and population health management – to take root and show success.
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