Leveraging Unified Communications to Improve Clinical Workflow

November 15, 2011
RESOURCE TYPE
Presentation
FILE TYPE
PDF
DATE ADDED
November 15, 2011
AUTHOR(S)
mHIMSS
Unified communications(UC) is the integration of real‐time communication services such asinstant messaging(chat),presence information,IP telephony,video conferencing,call controlandspeech recognitionwith non real‐time communication services such asunified messaging(integratedvoicemail,e‐mail,SMSandfax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.

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