SHSMD's Emerging Media Handbook

In 2010 the Emerging Media Task Force conducted an online survey of SHSMD members, exploring the tools and trends the membership was seeing on the ground and on the horizon and wishing to know more about. We asked members how they were coping with a changing landscape their departments weren’t always configured to handle. Open-ended questions were paired with rankings of dozens of tools and trends, from augmented reality to recruitment. The 100+ responses were candid, informative, and extremely insightful as a snapshot in time.